My wife and I like to
travel. Usually it's during the summer, and we recently returned
from a tour of Ireland.[i]
It's green as advertised.
(But so are my lawn and meadows that I've seen along the road in many
of the places we've traveled.) I suppose there were shamrocks there
but I didn't look. There also were plenty of clouds and almost daily
rain – though I must admit that the rains tended to last for only a
few minutes each day. There was also quite a bit of sunshine between
the episodes of rain. And it was cool. It was mid-August, but the
daytime temperatures were usually in the sixties.[ii]
I don't say this as a
matter of criticism. We enjoyed our time on the Emerald Isle, but
the green on which it prides itself was nothing unusual, requiring
only decent weather and fertile fields. It was nice, but it seemed
to be more a marketing tool than something out of the ordinary.
There were other attractions that contributed to our enjoyment –
both those which gave us the feeling of being in Ireland, and those
with specific historical dimensions. But familiar as it seemed, the
trip itself, not Ireland, was the feature that seemed most worthy of
note. And the people who accompanied us.
“Familiar as it
seemed.” When we were young, my wife and I would plan our own
vacations – all the details and arrangements – and go by
ourselves to some unknown and, perhaps, exotic locale in which we
would try to be inconspicuous as we soaked up the region's culture
and enjoy its fare. We weren't very successful, however. Neither of
us is all that good with languages, so our travel was mainly to
places where English was the primary tongue. Even then we were
recognizable tourists, not blending in very well. And because we
limited ourselves to kosher food, and restaurants available to us at
the time were few, we wound up having the same meals irrespective of
our destination, and much of it was made by us from ingredients we
either brought along or obtained from a nearby supermarket. There
was a lot of work with relatively little return in terms of what we
were looking for.
So we changed our
approach. Beginning a couple of decades ago we started going on
packaged tours. They were more expensive[iii]
than what we could do on our own, but we decided that they made more
sense for us. There was less planning of itineraries and bookings;
there was less concern about where we'd get food; and there was no
concern about being inconspicuous. We were tourists and we never hid
it very well anyway.
But the tours introduced
us to something we hadn't anticipated – other people. Not that we
didn't expect people to be on the tours, but we didn't anticipate
that they'd be so difficult to please. And their criticisms seem to
extend to all parties. Some of them are even justified, but they
seem to be the same irrespective of the tour. I'll list a few of
them to illustrate the flavor:
1.
“The food isn't good enough.”
It doesn't matter how good the food is, it's never good enough.
2.
“The tour guide doesn't know
enough about what he (or she) is showing us.”
The suspicion is that he's staying one page ahead in the guide book.
3.
“There's too much time spent
traveling and not enough seeing things.”
What there is to see may be visible while traveling, and it was
listed in the tour's brochure, but the passengers aren't interested
in that.
4.
“Other members of the tour
are taking all the good seats on the bus and I can't see
everything.”[iv]
A good seat should be
saved for them no matter when they come.
5.
“We're not seeing what we
paid for.” By and large the
tourists know little about what they paid for and wouldn't recognize
it anyway, and they ignore the reality that weather conditions may
have dictated a change in plans, or that what they were seeing is
better. If it isn't exactly what it said in the brochure they're
being cheated.
6.
“The tour isn't well
organized.” This is a
general complaint and may relate to anything – usually reflecting
more about the complainer than the tour.
7.
“There isn't enough
consideration of the needs of the passengers.”
At this point whoever is complaining tells the world of his own
wishes and assumes that everyone agrees.
8.
“There's too much (or not
enough) time spent shopping.”
9.
“They're going too fast (or
too slowly).”
It's usually the case
that only a few passengers are dissatisfied, but they repeat their
complaints over and over. They'll often speak about previous tours
they took and how good they were, though it's hard not to assume that
they did the same the last time they traveled. But most annoying is
the fact that the complainers will bewail the lack of support they
are getting. They'll consider their tour mates too timid to
complain. It will never cross their minds that they might be wrong
and that others might disagree. They seem to be trying to foment
rebellion. And by doing so they make things unpleasant for the rest
of us.
That's my
biggest complaint – not the tour but a few of the people on it, the
professional malcontents. They need to kiss the Blarney Stone and
start to say nice things – even if they don't believe them.
Next episode: “In
His Image” – Imagine that.
[i]
We also went to Israel
but that's irrelevant to what I want to say.
[ii]
Fahrenheit. They
measure in Celsius though, and 16 to 18 degrees was the usual high.
[iii]
More green, as it were.
[iv]
On some tours the seats
will be rotated so everyone gets to view the sights from the front,
back, and the middle.
[v]
Full disclosure: This
is a complaint that I, myself, often have (and I'll list another
soon) and it often results from the lack of consideration of other
tour members who do not appear at the but or at other sites at the
specified times. They sometimes apologize for being late, but
repeat their behavior later.
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